Refund policy

<p><strong>Right of withdrawal</strong><br>As a consumer, you have the right to withdraw from your purchase within 14 calendar days of receiving the product, without needing to justify your decision and without penalty.</p>
<p><strong>How to exercise it</strong><br>Write to us at dynocamsupport@gmail.com with your order number and let us know you wish to withdraw. We'll reply with instructions and the return address.</p>
<p><strong>Product condition</strong><br>The product must be returned complete, with all accessories and in its original packaging, without damage beyond what's necessary to check that it works.</p>
<p><strong>Return shipping cost</strong><br>If you request a refund, return shipping costs are your responsibility. We only cover return shipping if the product arrived defective or doesn't match your order.</p>
<p><strong>Refund</strong><br>Once we receive and check the return, we'll refund the amount paid using the same payment method you used, within a maximum of 14 calendar days.</p>
<p><strong>Warranty</strong><br>All Dynocam products include a 1-year warranty from the date of receipt, covering manufacturing defects and malfunctions not caused by improper use. Write to us at dynocamsupport@gmail.com with your order number and we'll let you know how to proceed.</p>
<p>The warranty does not cover damage from impacts, moisture, use of non-original chargers or accessories, installation in 24V vehicles, or the use of microSD cards below Class 10. This commercial warranty is in addition to, and does not affect, any rights recognized under applicable consumer protection law.</p>
<p><strong>Order cancellation</strong><br>If your order hasn't shipped yet, you can cancel it by writing to us, and we'll refund the full amount.</p>